What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
4.03 average rating, · 618 ratings
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Not currently on a curated list. Its Topreads score of 31.6 combines the rating (4.03) with how many readers it has reached (618 ratings).
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Ratings and counts come from a Goodreads-derived snapshot captured 2026-07-07. Numbers change over time and may lag the source. How Topreads handles sources. View this book on Goodreads.
